WooCommerce Cancelled Order
Email to Customer

The more orders your shop have, the more failed payments will arrive. WooCommerce handles that pretty badly because it only sends a notification to the administrator and not to the customer. This plugin fix the issue and sends a customizable notifcation to the customer on failed and cancelled orders.

Simple setup

Like any other email template in WooCommerce you can find the it in WooCommerce-> Settings-> Emails.

At the bottom of the Emails you find Cancelled Order to customer.

Adapt your style

The cancelled order email for customers match exactly your WooCommerce styles.

Simply modify it with your design plugins or modify the entire template with code for further modifications.

Familiar Settings

The settings are equal to any other WooCommerce emails. Set a subject, modify the heading and place additional content above the order review.

You can also customize the styling with the various email designer plugins out there – out of the box.

The solution to cancelled order emails for customers ⏳

Simple to setup and packed with powerful features. Battle-tested with customers to perfectly match your use-case.

Easy setup

No bloated options panels or complex configuration setups. Ready to go in 3 seconds or less.

Native WooCommerce

The integration is fully native with WooCommerce. You would’nt even notice that it’s coming from a plugin.

Gets Better every time 💻

Many popular plugins are not actively maintainend.

WooCommerce Cancelled Order Emails to Customers gets several updates per year and is always compatible with the latest WooCommerce version.
Release 1.2
  • WooCommerce 5.1 support
  • Check history solution
  • selectable trigger type
Release 1.0
  • initial release

Need some more visuals? 🎩

A picture says more than thousand words.
Here are some screenshots frontend and backend.

Let’s talk money ⚖️

It’s not easy to continuesly maintain and develop a WordPress plugin.
Thanks to my premium users I’m able to do this – wanna join the club?


The developer license is valid for 3 domains. Yearly payment for update and support.


The single site license is valid for 1 domain. Yearly payment for update and support.


The unlimited licence is valid for unlimited domains and is a one-time payment.